Web Privacy Policy
1.0 Purpose
The purpose of this Policy is to define HopeHQ’s web privacy policy.
2.0 Introduction
HopeHQ’s website collects some information from those who visit it, as do all websites. This Privacy Policy specifies the information that HopeHQ’s website is permitted to collect from site visitors, what uses of the collected information are permitted, and how it shall be protected.
3.0 Information Collected
HopeHQ’s website is permitted to ask site visitors to submit personally identifiable information, such as their email address, name, telephone number, or street address. HopeHQ may use such personal information for research, public service, or educational programs and for administrative purposes. If a user submits personally identifiable information, an authorized HopeHQ representative may follow up with a request for additional information.
HopeHQ’s website is permitted to collect information automatically from a user’s computer or other devices (“User Information”). User Information includes an IP address, device type, operating system, browser type, and the path users have taken among specific pages on HopeHQ’s website. It is used to assess how HopeHQ’s website is being used and how effective it is, including information on how easy it is to navigate the site and find specific information.
4.0 Disclosure of Personally Identifiable Information to Third Parties
HopeHQ normally does not voluntarily disclose personally identifiable information to persons outside of HopeHQ. Furthermore, certain information is protected from disclosure by HopeHQ’s Confidential Information Policy.
HopeHQ may disclose personally identifiable information collected from HopeHQ’s website to third parties only as provided in this section. Such information may be shared with third parties when required by law, or in response to legal processes such as subpoenas and court orders. In addition, personally identifiable information may be disclosed to third parties where (1) permitted by HopeHQ’s policies or applicable law, (2) authorized by a HopeHQ contract, (3) the user consents to the disclosure, or (4) disclosure is otherwise authorized for good cause by the Chief Privacy Officer. In the absence or unavailability of the Chief Privacy Officer, such authorization may be made only by designated HopeHQ leadership. In no event, however, may a user’s personally identifiable information be sold to third parties.
5.0 Cookies
HopeHQ is permitted to store some information on the computer of a user visiting the HopeHQ website. This is in the form of a file called a “cookie”. A cookie helps HopeHQ recognize the user’s visit, should they have visited earlier, but is not linked to the user’s identity. A user can set their browser not to accept cookies and can delete them after visiting HopeHQ’s website.
6.0 Tracking Behavior
HopeHQ is permitted to use Google Analytics and other technologies to track how users navigate our sites. This data may not include personally identifiable information, although it may track a user’s computer IP address. This information may be shared with Google or the providers of other tracking technologies but will not be used in Google’s products or such other providers’ products.
7.0 Server Logs
HopeHQ’s servers are permitted to routinely log information about site visits, including the date, time, and length of a user’s visit, which HopeHQ sites the user visited, and what files the user has downloaded. This information is used to ensure the smooth running of HopeHQ’s sites and to alert HopeHQ of potential problems, such as performance issues and network attacks.
8.0 External Links
HopeHQ does not vouch for the privacy policies of sites that might be linked on HopeHQ’s pages and it encourages users to make themselves aware of other sites’ privacy policies.
9.0 Security Practice
HopeHQ endeavors to protect users’ personally identifiable information and other data that is supplied from unauthorized access and damage. HopeHQ will use its best efforts to ensure appropriate security measures are in place and enforced.
10.0 User Consent
By using HopeHQ’s website, users consent to this Privacy Policy in addition to other specific policies applicable to a particular site within the HopeHQ Web.
11.0 Changes to this Policy
It is occasionally necessary to change this Privacy Policy, usually in response to changes in technology. HopeHQ will post such changes on the HopeHQ Privacy Policy website.
12.0 Contact Information
If a user has any questions regarding this Privacy Policy or about their information on the HopeHQ Web, the user may contact info@hope-hq.com.
13.0 Duration
This Policy is revocable by HopeHQ leadership at any time and without notice.
14.0 Effective Date
This Policy is effective upon issuance.
How to opt-out of Google Analytics tracking: Users can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available for download at https://tools.google.com/dlpage/gaoptout.